LTS consumes more memory the longer it is being used. This is because the application stores the game cache on your device, and therefore there is less memory left for system processes. This can lead to the poor app performance including the game being slow, jerky or constant freezing.
The quickest way to correct this is to refresh the game whenever you begin to experience any lag. If you are still experiencing difficulty after attempting this, please follow the troubleshooting steps for your platform. Here are the links where you can learn how to troubleshoot your device:
If the above steps didn't help, please contact our support team. In order to do that, please click the "Contact Support" button at the bottom of the screen.
Our agents will be happy to assist you and get to the bottom of the problem as soon as possible!
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