Amazon troubleshooting

Here are some tips that will help you to improve Lucky Time Slots app performance on your Amazon device.

1. Close all other apps on your device that may be sharing resources with the app. You can do that by doing the following:
-Open the Settings app.
-Choose Apps & Games, then Manage All Applications
-Touch the Running tab to view only active or running apps.
-Tap the app you would like to Force Stop.
-In the App details screen, select the Stop or Force Stop button.

2. Clear the cache on your device. You can clear the cache for Lucky Time Slots by doing the following:
- Open the Settings app, and select Manage all Applications
- Locate and tap on Lucky Time Slots.
- Tap on Clear Cache.

3. Power cycle your device. (Turn off the device, wait two minutes, and re-start the device).

4. Check your Internet connection. You can connect online in two ways: Wi-Fi and Cellular Data. Try connecting to your game using Wi-Fi. If that doesn’t work, try connecting using Cellular Data.

If you are still having issues, please reach out to our support team by submitting a request. In order to do that, please click the "Contact Support" button at the bottom of the screen.