So sorry to hear that you are having issues with our new game. We will do our best to help you!
Please try to reinstall the LTS app on your device. This will clear all saved data and help to resolve the problem you are experiencing.
You may also want to check if you have enough space on your device. We recommend having at least 1 GB of free space to run the game efficiently. If your storage is full, we suggest deleting unnecessary apps or media to free up some space for downloading the slots.
If the above steps didn't help, please reach out to our support team by submitting a request. In order to do that, please click the "Contact Support" button at the bottom of the screen.
Our agents will be happy to assist you and get to the bottom of the problem as soon as possible!